Privacy Policy

SMS Communication Privacy Policy

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We are committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and handling of information through SMS (Short Message Service) communications.

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1. Consent

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By opting into our SMS communication service, you agree to receive SMS messages from us at the phone number you provided. You confirm that the number you provided is your own and that you have the authority to agree to receive messages at this number. You may opt out at any time by replying STOP.

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2. Information We Collect

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When you opt-in to our SMS service, we may collect:

• Your phone number

• Your name and contact details, if provided

• Message content you send to us

• Other relevant information necessary for the services

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3. How We Use Your Information

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We use the information collected through SMS communications to:

• Send you updates, alerts, and service-related messages

• Respond to your inquiries and requests

• Improve our services and communications

• Comply with legal requirements and protect our rights

4. No Sharing of SMS Data

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No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

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5. Handling of Information

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Your information is important to us and is not disclosed to others except:

• With service providers who assist in carrying out the SMS services

• When required by law or to protect our rights and safety

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6. Data Security

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We take reasonable measures to protect the information you provide to us through SMS communications against loss, theft, and unauthorized use, disclosure, or modification.

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7. Opt-Out and Preferences

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You can opt out of receiving SMS messages from us at any time by replying STOP to any message. For assistance or to manage your communication preferences, reply HELP or contact us at support@tidylandcleaningservices.com.

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8. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date.

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9. Contact Us

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If you have any questions or concerns about this Privacy Policy or our SMS communication practices, please contact us at support@tidylandcleaningservices.com.